How to Cancel Your Order

Changed your mind? Here's how to cancel a single order or stop your autorefill.

Cancel an order

Email us at support@spnutrition-us.com with your name and order number. We can cancel any order that hasn't shipped from our warehouse yet. Most orders ship within 24 hours, so email us as soon as you can.

What if my order has already shipped?

We can't cancel it once it has shipped, but you're still covered by our money-back guarantee. Email support@spnutrition-us.com and we'll send you return instructions. See our Refund Policy for details.

Stop your autorefill

Cancelling one order doesn't stop future autorefill orders. To stop those:

Online (fastest): Scroll to the bottom of any page on our site and click Manage Subscription. Log in with the email you used to order, pick your subscription and click Cancel. It takes effect right away.

By email: Write to support@spnutrition-us.com and our team will cancel it for you.

There's no cancellation fee and no minimum number of orders. Want to know more? Read How Autorefill Works or our Cancellation Policy.